Sword IT Solutions Ltd is a UK-based part of the Sword Group and comprises a number of operating companies delivering people and technology-based business services.

 

Our Customers

Our Customers

Our customers at the center of everything we do – our strategy is driven by client demand and focusses on delivering direct business benefits to them. We believe that Customer satisfaction is a key driver for our business – we are clear up front, we want to win more work in the future by doing a great job today.

What we do

Success in a constantly evolving digital environment requires a partner that you can trust to help interpret the new technology in a way that enables you to make informed decisions on the way forward. We aim to build long term partnerships through the way we deal with customers, keeping what we do simple and always focusing on delivering real value.

How we do it

We take time to understand your business, its drivers and your issues. We are domain experts, but you know your business in detail. We will work together to find the best fit solutions based upon what works best for you today and moving forward.

What we can we do for you

We focus on two areas – firstly can take away the challenge of managing day to IT allowing you to focus on the high value activity; and secondly we can help you to succeed in this new digital environment, transforming your business using technology as an enabler not a complicated or inhibitor.

Testimonials

What our clients say about us.

Easy to work with.

The project went live on time and on budget. The Sword ITS consultants are very professional, knowledgeable and easy to work with.

Ian Sutherland Project Manager, Investment Delivery, Northumbrian Water Limited

Tangible results.

Sword ITS challenged some perceived orthodoxies around our customer and order data. We began to see how Customer Centric principles could be applied in a real world context. It helped us get the working mix right and for people to see tangible results early on. The team began to realise that unlike some “strategy” exercises they had been involved in before, this time they were going to get something of value they could really make use of in a day to day trading context.

Matt Gibson Commercial Accountant, Wilkinson

Highly skilled.

The Sword ITS consultant was very highly skilled and performed to an exceptionally high standard

John Spinlove IT Programme Manager, Tesco Direct

Keep our options open.

What Sword ITS enabled us to do was to unlock the dilemma of delivering the design and functional changes we had to make before the peak trading window, whilst making the most of the existing architecture in order to keep our options open…

Richard Kent IT Director, GAME Group Online Business

Significant efficiencies.

We are well on the way to achieving significant efficiencies in our central departments…”

Matthew Brabin Chief Financial Officer, G4S Risk Management

Partner of choice.

Based on an excellent level of service over the last 18 months, we now consider Sword ITS to be our strategic partner of choice when we need deep technical or architectural insight.

Andy Ross Chief Information and Technology Officer, SHL

Honesty.

One thing I really value about Sword ITS is the consultants’ honesty.

Robin Morris-Weston Director of Operations, Xafinity Claybrook

More reliable.

Sword IT Solutions quickly stabilised the system, moving us in the right direction. Since the system became more reliable, we have seen improvements in data quality and reporting and got us up and running quickly.

Tony Bowyer IT Manager, Swan Mill Paper Company

They understand our business.

The consultants are very good at what they do. I tend to go with their recommendations, because I strongly believe that they understand our business and know what they are doing.

Michael Povey General Manager, TLV Euro Engineering UK Limited

Exemplary

This project was exemplary. It has certainly been recognised as an example of best practice with the AB Agri Group of companies.

Alan Murphy CEO at AB Agri Group