Easy to work with.
The project went live on time and on budget. The Sword ITS consultants are very professional, knowledgeable and easy to work with.
Sword ITS challenged some perceived orthodoxies around our customer and order data. We began to see how Customer Centric principles could be applied in a real world context. It helped us get the working mix right and for people to see tangible results early on. The team began to realise that unlike some “strategy” exercises they had been involved in before, this time they were going to get something of value they could really make use of in a day to day trading context.
The Sword ITS consultant was very highly skilled and performed to an exceptionally high standard
Keep our options open.
What Sword ITS enabled us to do was to unlock the dilemma of delivering the design and functional changes we had to make before the peak trading window, whilst making the most of the existing architecture in order to keep our options open…
We are well on the way to achieving significant efficiencies in our central departments…”
Partner of choice.
Based on an excellent level of service over the last 18 months, we now consider Sword ITS to be our strategic partner of choice when we need deep technical or architectural insight.
One thing I really value about Sword ITS is the consultants’ honesty.
Sword IT Solutions quickly stabilised the system, moving us in the right direction. Since the system became more reliable, we have seen improvements in data quality and reporting and got us up and running quickly.
They understand our business.
The consultants are very good at what they do. I tend to go with their recommendations, because I strongly believe that they understand our business and know what they are doing.
This project was exemplary. It has certainly been recognised as an example of best practice with the AB Agri Group of companies.